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Thriving In
Today's Retail Environment
By Debbie Allen, All
Rights Reserved
Even the most successful retail businesses can run into troubles along the
way. This is when the survival of the fittest comes into play. Some
survive, few thrive and some just fade away. The success stories come from
those that take responsibility and action to turn their businesses around
during hard times.
It's easy to ignore the problems hoping they will go way. But, they
usually get much worse. With the ever-increasing
competition in retail today, retailers can't hide away doing things the
same old way. New growth and change is coming in all directions from big
box stores, discounters, Internet and airport shopping malls. Now
independent retailers need to work SMARTER and embrace CHANGES that are
affecting the industry before it is too late.
There are key differences between retailers that strive and thrive during
difficult times than the ones that close their doors forever. The
survivors learn from their mistakes, re-evaluate their business and
continue in new directions. They have learned that mistakes are just BIG
LESSONS. They have learned to listen to those lessons and to believe in
themselves and their businesses.
Lessons From Survivors
Jeff, a retail storeowner from Ceres, California had to make a decision
fast when his store burnt down. Should he rebuild at the same location or
move the store? He decided to move to a new location and re-opened within
30 days. Jeff turned a disaster into a great opportunity with his move to
an even better location. He proved that even through devastation you could
make the best of your business. During hard times, Jeff reduced his
overhead and downsized his staff to keep his business profitable.
Mary, a retailer from Park City, Utah believes that looking inside her
business makes a big difference. 'Other store owners in the same mall
location are always complaining that business is bad. They say it's the
mall, the weather, the city, etc. If there is a problem in my store, I
need to look in the mirror and say maybe I'm doing something wrong. Maybe
I'm the reason business is not as good as it could be. So I think, what
can I do to make it better and turn it around?'
Deanna, a retailer from San Jose, California had no idea what difficulties
she would face after opening her store. 'Everything was going great
the first couple of months we were business. It seemed as if we could do
no wrong. Then the earthquake came. It damaged the street in front of our
store. Customers had to park far from the store, this really affected the
business. More problems continued with the war and California fires. It
was difficult to get through those
hard times, but we hung in there and survived. We survived because of a
positive attitude we were always really nice to our customers and let them
know they were appreciated.
Excerpts from Debbie Allen's book Trade Secrets of Retail Stars. For more
information on how to order this book
Click here
Word count 507
Bio: Debbie
Allen is one of the world’s leading authorities on sales and marketing.
She is the author of five books including
Confessions of Shameless Self Promoters
and Skyrocketing Sales.
Debbie has helped thousands of people around the world attract customers
like crazy with her innovative, no-cost marketing strategies and secrets
to sales success. Her expertise has been featured in
Entrepreneur,
Selling Power and
Sales & Marketing Excellence.
Sign up for her FREE 6-week e-Course
Business Success Secrets Revealed ($97 value) and take the
online business card quiz to rate your marketing online now at
www.DebbieAllen.com.
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