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Retail Business
Miracles: Science and Psychology
By Debbie Allen, All
Rights Reserved
Psychology and Science are innovative
forces taking the retail business marketplace by storm. And you can
benefit enormously from these forgotten secrets to retail success by
touching your
customers' emotions.
Listen To Me And Understand Please
Your customers are crying out for the one thing so many businesses fail to
provide: They want to be understood!
When you approach prospects, ask them: "Do you have any situations that
our expertise can help solve for you?".
Psychologically, by substituting the word - situations for problems, you
are more likely to get a positive response. Let your customer understand
that you respect their valuable knowledge and respect their honest
opinions as well.
Stephen Covey's advice from his groundbreaking book:
The 7 Habits of Highly Successful People was - Seek first to understand,
then to be understood.
So tell your clients you want to really understand their needs above
everything else, and you'll be so far ahead of your competition, they'll
be left scrambling in the dust.
Just Can't Stand To Loose Out On Something
Psychologists and experts in communication have discovered that people
actually respond more to what they are going to lose than to what they are
going to gain.
Ask yourself: What will my customers stand to lose if they do not buy my
service or product?
Powerful Scientific Discovery
Science discovered the human brain finds lists of features boring - we
switch off. So be creative and turn your service or product into a
picture! This secret technique is used in memory retention
strategies.
For example: Do you sell evening gowns for $500 and up? or do you sell
Beauty, Romance, and Life Time Memories!
Another example: Do you sell patio furniture starting at $1,500?
or do you sell a Relaxing, Stress Free, Improved Outdoor Lifestyle For
Family And Friends!
Don't sell a generic product or service. Create your own appealing
picture, sit back, and watch your sales SOAR!
Sell With Emotion
Did you know that you can increase your sales by using appealing
photographs of your core customers in your marketing materials and
Website?
Why is this? Well, it humanizes your products, perceives your company to
be more professional and trustworthy and best of all It Touches Your
Customers' Emotions. This in turn, makes them
want to OWN what you have to SELL.
Impressions Do Sell
People are charmed by status and responsibility. So create special
positions for your staff, for example, executive manager, sales
specialist, award winning designer. Acknowledge special
achievements and begin an in-store award programs. Who says you can make
your employees award winners - shameless ideas often lead to shamelessly
retail success!
Be Unique And Prosper
You cannot expect to prosper in this heavily competitive retail
environment by conforming to your competitors in the same marketplace. You
must be UNIQUE and SPECIALIZED!
If your competitor can invade you, and you can't reciprocate, then you are
in deep trouble. The big secret for any small retail business is to
specialize in an area where you are substantially
different from your rivals and put all your energy and resources into
those areas. These are you STRENGTHS!
You really do become what you think about!
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Bio: Debbie
Allen is one of the world’s leading authorities on sales and marketing.
She is the author of five books including
Confessions of Shameless Self Promoters
and Skyrocketing Sales.
Debbie has helped thousands of people around the world attract customers
like crazy with her innovative, no-cost marketing strategies and secrets
to sales success. Her expertise has been featured in
Entrepreneur,
Selling Power and
Sales & Marketing Excellence.
Sign up for her FREE 6-week e-Course
Business Success Secrets Revealed ($97 value) and take the
online business card quiz to rate your marketing online now at
www.DebbieAllen.com.
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