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7 Ways to
Magnify Your Retail Profits
By Debbie Allen, All
Rights Reserved
1. Segment Customer Lists
Carefully analyze past buying behavior or your customers and categorize by
their buying habits. Basically you will be slicing and dicing your
database list. Discounts may motivate your customers better than premiums,
vice versa for others. Study your list and break it down to create special
offers for different customer groups.
2. Isolate Your Biggest Spenders & Build BIG-ticket Offers for Them
These are the customers that do not want to shop the sales and always
purchase your most expensive items. Make it easy for them by packaging
products together.
3. Identify Your Top 20% & Invest More on These VIP Customers
Make more contacts with them and spend more marketing dollars on them.
Consider gifts delivered during the holidays, costlier direct mail, etc.
Go where the money is! Your best buyer is your BEST buyer.
4. Create UP Sells
Whether selling in the store, on the phone, on the web, by mail or at the
cash register, you should engineer upsells. Suggest companion items or
deluxe options for just about everything.
5. Develop Special Events
Offer many special events throughout the year such as garden classes,
children’s classes, flower arranging, special VIP night, closed-door sale
for preferred customers, etc.
6. Offer Premiums and Gifts
Premiums give you better leverage than discounts. Premiums that can be
used as gifts give your customers more leverage for their dollar. For
example, a R75 gift certificate with every R775 in purchases is better
than a R75 discount. It costs you less, therefore will be a percentage
never redeemed, and some will bring in new customers who will spend more
than the certificate amount. And best of all you get more repeat business.
7. Do not buy into Recession Thinking
Do not let whatever the media, your peers, your competitors and even your
customers have to say about Things Being Tough. People find money for what
they really want, period.
320 words
Bio: Debbie Allen is one of the world’s
leading authorities on sales and marketing. She is the author of five
books including Confessions of
Shameless Self Promoters and
Skyrocketing Sales. Debbie
has helped thousands of people around the world attract customers like
crazy with her innovative, no-cost marketing strategies and secrets to
sales success. Her expertise has been featured in
Entrepreneur,
Selling Power and
Sales & Marketing Excellence.
Sign up for her FREE 6-week e-Course
Business Success Secrets Revealed ($97 value) and take the
online business card quiz to rate your marketing online now at
www.DebbieAllen.com. |